WorkSitter Policies

Welcome to the WorkSitter Policies page. We value transparency and clarity in our services and want to ensure you fully understand our policies. Below, you'll find detailed information on our cancellation policy, VA task delivery expectations, and general terms of service.

Cancellation Policy

Because showing up for WorkSitter is showing up for yourself; that is, literally, the secret sauce. You can cancel, but you won’t get your money back unless you cancel one week in advance.

  • Weekly VA Hours and Sessions: Do not roll over. Any unused time will be used to work on your Overflow tasks or further develop your SOPs (Standard Operating Procedures).

  • Vacation Policy: Going on vacation? Great! We will convert WorkSitter Sessions or Team meetings to VA hours.

VA Task Delivery Expectations and Accounting

Our team works diligently to ensure timely delivery of tasks. Here’s what you can expect:

  • Regular Delivery: 3-5 business days turnaround (1 hour spent = 1 hour charged).

  • Rush Delivery: 1 business day turnaround depending on availability (1 hour spent = 2 hours charged).

Note: WorkSitter does not work on Saturdays and Sundays unless agreed upon with your teammate.

We work with many amazing Visionaries like yourself and manage your tasks as our time is reserved. Additionally, if you would like us to hold time on our calendars regularly (e.g., 9-9:15 am every workday to check emails/messages/tasks), we will hold it and charge for that time.

The tasks generated by this check-in will be added to our to-do lists as per the VA Task Delivery Expectations and Accounting listed here.

  • Minimum Charge: We charge a 15-minute minimum for work sessions.

  • Availability: We are available to respond to emails Monday through Friday, 9-3 pm EST, and observe all US Holidays. We generally do not work on weekends unless otherwise arranged with your teammate.

General Terms of Service

By initiating your membership/subscription with WorkSitter, you agree to our Terms of Service. Please review them carefully here.

If you have any questions or need further clarification on our policies, please contact us at hello@worksitter.com.